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Webinar

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WERBEBRIEFE, ANGEBOTE, RECHNUNGEN, MAHNUNGEN & CO. KUNDENORIENTIERT FORMULIERT!

Egal, ob Kundenbriefe oder E-Mails – mit jeder Korrespondenz geben Sie eine Visitenkarte Ihres Unternehmens ab. Sie erzeugen, unabhängig vom sachlichen Inhalt Ihres Schreibens, eine Atmosphäre, einen negativen oder einen positiven Eindruck. Das, was Sie mit einem Brief oder einer E-Mail ausdrücken, wird der Kunde auf Sie, auf Ihr Unternehmen, Ihre Dienstleistung und Ihre Produkte übertragen.

Um Kunden zu gewinnen und – viel wichtiger – zu behalten ist ein professioneller, kundenorientierter Schriftverkehr besonders wichtig. Heben Sie sich mit einer aussagekräftigen E-Mail oder einem Brief von den langweiligen Schreiben ab, die Ihr Kunde oder Interessent tagtäglich bekommt. „Sehr geehrte Frau Kundin“ und „mit freundlichen Grüßen“ waren gestern. Mit weiteren ausdrucksschwachen Floskeln wie „Bezug nehmend auf“ und „wie besprochen übersenden wir Ihnen“ machen Sie Ihren Kunden weder neugierig, noch ermuntern Sie ihn, Ihren Brief zu Ende zu lesen. Wählen Sie Formulierungen, die anders sind, Spannung aufbauen und Neugier erzeugen und den Kunden förmlich in Ihren Brief hineinziehen. Fallen Sie auf und bleiben Sie im Gedächtnis Ihres Lesers durch eine zeitgemäße und moderne Korrespondenz.

Positiv, kunden- und nutzenorientiert formuliert!
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[av_testimonial_single src=’2038′ name=’Rebecca Wohlert‘ subtitle=’Engel & Völkers‘ link=’http://‘ linktext=“ av_uid=’av-15jb3′]

„Für mich ist das Webinar „Kundenbriefe sind wie Liebesbriefe“ empfehlenswert, weil ich viele neue Wege kennengelernt habe, wie ich mir mein „Behörden-Deutsch“ abgewöhnen kann. Es gab viele gute, praxisnahe Beispiele und interessante Denkanstöße für einen neuen Schreibstil.

Herrn Ciesinski kann ich weiterempfehlen, weil er das Seminar kompetent, interessant, locker und motivierend vermittelt. Einfach ein rundum sich lohnendes Webinar.“

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Webinartermine

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Webinarreihe mit 3 Tagen
Dienstag, 24.12.2019, 12:30 – 14:00 Uhr

Mittwoch, 25.12.2019, 12:30 – 14:00 Uhr
Donnerstag, 26.12.2019, 12:30 – 14:00 Uhr

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Wert: unbezahlbar – Ihre Investition: 247,00 € netto

Die Bestellabwicklung erfolgt über digistore24.com. Unsere Datenschutzerklärung können Sie hier nachlesen.

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3 x 90 Minuten Webinar, insgesamt fast 5 Stunden

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Inhaltlich entspricht dieses Webinar 2 Seminartagen.

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Zusätzlich: Zugang zum Mitgliederbereich inkl. Webinarvideos

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Zusätzlich: E-Book zum Nachschlagen

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Zusätzlich: Umfangreiche Textbausteine

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Zusätzlich: Musterbriefe für die gängigsten Standardbriefe

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EMPFEHLUNG

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[av_testimonial_single src=“ name=’Nicole Hammer‘ subtitle=’Volksbank Heiligenstadt eG‘ link=’http://‘ linktext=“ av_uid=’av-7xcp2f‘]

„Für mich ist das Webinar empfehlenswert, weil neue Ideen für das Schreiben von Briefen entstanden sind. Zudem habe ich einige tolle Impulse, Anregungen bekommen, wie wir zukünftig die „langweiligen und alt hergebrachten“ Schreiben an Kunden anderes formulieren und uns damit auch vom Wettbewerb abheben können.
Herrn Ciesinski kann ich weiterempfehlen, weil es eine neue Art des Webinars war und durch die aktive Aufforderung zur Beteiligung und Einbringung per Chat keine Langeweile aufkam oder Ablenkung durch andere Dinge möglich war.“

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[av_testimonial_single src=“ name=’Dr. Sonja Manns‘ subtitle=’Referentin Personal- u. Führungskräfteentwicklung – Nord-Ostdeutsche Sparkassenakademie‘ link=’http://‘ linktext=“ av_uid=’av-7om2of‘]

„Herrn Ciesinski kann ich weiterempfehlen, weil – er für sein Thema brennt – er die Inhalte des Webinars auch selbst „lebt“ in seinem E-Mail Verkehr.“

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[av_testimonial_single src=“ name=’Bernd Sütel‘ subtitle=’Dehm UG‘ link=’http://‘ linktext=“ av_uid=’av-7hto2f‘]

„Herrn Ciesinski kann ich weiterempfehlen, weil
+ sehr angenehmes Webinar und gut in den Arbeitsalltag zu integrieren
+ verständlich, strukturierte und umsetzbare Schulungsinhalte
+ Vorschläge können sofort in die Büroarbeit einfließen
+ und der Erfolg (Rechnungen werden innerhalb einer Frist gezahlt) klopft sofort an die Tür!“

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ZIELGRUPPE

Jeder, der E-Mails und Briefe schreibt – egal ob Geschäftsführer, Vorstände und Führungskräfte an Mitarbeiter oder Vertriebler, Büro- und Sekretariats-Mitarbeiter an Kunden“
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Sie heben sich durch kunden- und nutzenorientierte Schreiben aus der Masse ab.

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Sie schreiben Ihre Werbebriefe & Angebote künftig so, dass der Kunde auch bei Ihnen kauft.

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Ihre neu formulierten Rechnungen und Mahnungen werden künftig sofort bezahlt

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Sie kennen die Wirkung von Worten in Ihren E-Mails und Kundenbriefen

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Sie unterscheiden zwischen positiven und negativen Wirkungen von Wörtern und Formulierungen

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Sie formulieren pfiffiggewinnen Sympathie und Vertrauen ohne Ihre Seriosität zu gefährden.

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Webinartermine

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Webinarreihe mit 3 Tagen
Dienstag, 24.12.2019, 12:30 – 14:00 Uhr

Mittwoch, 25.12.2019, 12:30 – 14:00 Uhr
Donnerstag, 26.12.2019, 12:30 – 14:00 Uhr
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Inhalte

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1. TEIL

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[av_iconlist_item title=’Die 5 größten Fehler in einem Werbebrief‘ link=“ linktarget=“ linkelement=“ icon=’ue817′ font=’entypo-fontello‘ av_uid=’av-5h4pf3′][/av_iconlist_item]
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2. TEIL

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[av_iconlist_item title=’Das erfolgreiche Angebot‘ link=“ linktarget=“ linkelement=“ icon=’ue817′ font=’entypo-fontello‘ av_uid=’av-2ks27z‘][/av_iconlist_item]
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3. TEIL

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